Full-service UI/UX with a doctorate-level Human Factors researcher
Use Errors / Product Quality / Therapeutic Failure (FDA)
Behavioral Observation and Analysis/Sequencing
World-class labs
Usability / Iterative Design Testing
Hierarchical Task Analysis
Cognitive Task Analysis
Workload Assessments
Critical Path Analysis
Link Analysis
Cluster Analysis
Card Sorting / Mental Models
Ergonomic Assessment
Heuristic Evaluations
Environmental/Organizational Analysis
Root Cause Analysis
Failure Mode and Effects Analysis; FMEA
Persona Development